Last updated: November 12th, 2025
Chaos VPN (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our VPN service, website, and mobile applications (collectively, the “Service”).
By using Chaos VPN, you agree to the terms of this Privacy Policy.


1. Information We Do Not Collect

Chaos VPN is designed with privacy first. We do not:
  • Log or store any user activity, including browsing history, traffic destinations, data content, or DNS queries.
  • Store your original IP address or the IPs of the servers you connect to.
  • Collect any information that could link your identity to your online activity.


2. Information We Collect

To operate and maintain our Service, we collect only minimal and non-personal data:

a. Account Information

If you create an account, we may collect:
  • Email address (for account management and support)
  • Subscription details (plan type, payment status)
We never associate this information with your VPN sessions or online activity.

b. Service Diagnostics

We may collect anonymous technical information to improve reliability and performance, such as:
  • App version and platform (iOS, Android, Windows, macOS, etc.)
  • Connection timestamps (only for troubleshooting; never linked to IP or user ID)
  • Connection success or failure
  • Crash reports and performance metrics

c. Payment Information

Payments are handled by secure third-party processors (e.g., Apple, Google, Stripe, PayPal).
Chaos VPN does not store full payment card details.
We may receive confirmation of payment and a transaction ID for subscription validation.

d. Aggregated Connection Data

We may collect aggregated, non-identifiable statistics (e.g., total data transferred per day, server load) to optimize network performance.
These metrics cannot be traced back to individual users.


3. How We Use the Collected Information

We use collected data solely to:
  • Maintain and improve our Service
  • Diagnose technical issues and prevent abuse
  • Process payments and manage subscriptions
  • Provide user support
  • Analyze aggregated usage trends (without user identification)
We never sell, rent, or trade your data.


4. Data Retention

We retain minimal operational data only as long as necessary for providing the Service.
Diagnostic and aggregated data may be stored in anonymized form for analytical purposes.
When data is no longer needed, it is securely deleted or anonymized.


5. Data Security

We use industry-standard security measures to protect all stored data, including:
  • End-to-end encryption for data in transit
  • Encrypted databases for stored information
  • Strict access control and auditing
Despite these safeguards, no system is completely secure. We continuously monitor and improve our security practices.


6. Third-Party Services

Chaos VPN may integrate trusted third-party services for analytics, payments, or crash reporting.
These services operate under their own privacy policies and receive only minimal, necessary data.


7. Your Privacy Rights

Depending on your location, you may have rights to:
  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Request a copy of your stored data
You can exercise these rights by contacting us at support@chaos-control.app.


8. Children’s Privacy

Our Service is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If you believe we have done so, please contact us immediately for removal.


9. Changes to This Policy

We may update this Privacy Policy periodically.
All changes will be posted on our website or within the app with a new “Last Updated” date.
Continued use of the Service after updates constitutes acceptance of the new terms.


10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:
📧 support@chaos-control.app
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